How to Contact Us
Contact us, by e-mail, phone, or letter:
Please address letters to the specific craftshop or simply to:
The Rochester Folk Art Guild
1445 Upper Hill Rd
Middlesex, NY 14507-9799
If you have questions about where your order is, after you received a shipping acknowledgement from us, please use the FedEx link in the acknowledgement, to track the shipment.
If you have questions about an order which has not shipped, an order you would like to place, or you're not sure which of the contacts below would be able to best help you with your questions, please e-mail us at customerservice@rfag.org and the best person to help you will reply to your request.
If you have technical questions about individual products, would like to custom order a product, or have specific questions about the opportunities offered at the Guild, please contact:
Woodshop
phone calls between 9 am - 5pm EST
phone: 585-554-5462
email: Wood Shop & Toys
East Hill Gallery
phone calls between 8 am - 8 pm EST
phone: 585-554-3539
email: East Hill Gallery
Clothing Design
phone calls between 9 am - 5 pm EST
phone: 585-374-2152
email: Clothing Design
Graphic Arts
phone calls between 9 am - 4 pm EST
phone: 585-554-6819
email: Graphic Arts
East Hill Boat Shop
phone calls between 9 am - 5 pm EST
phone: 585-554-4003
email: East Hill Boat Shop
Pottery
phone calls between 9 am - 4 pm EST
phone: 585-554-5463
email: Pottery
Weaving
phone calls between 9 am - 4 pm EST
phone: 585-554-6819
email: Weaving
Apprenticeships/Internships
phone calls between 9 am - 5 pm EST
phone: 585-554-5462
email: Apprenticeships/Internships
Workshops
Woodworking – see Woodshop above
Pottery – see Pottery above
Music
phone calls between 9 am - 4 pm EST
phone: 585-554-3539
email: Music
Conference Center
Bed and Breakfast
Catering
Phone: 585-554-3945
email: Special Events